What is Business correspondence?

Business correspondence means the exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence refers to the written communication between persons. Hence oral communication or face to face communication is not a business correspondence.


Purpose for written communication.

• Maintaining a proper relationship.

•Serves as evidence or as historical record of a business activities.

• Create and maintain goodwill.

• Inexpensive and convenient.

•Formal communication.

•Independent of interpersonal skills.


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